Understand how roles change across distributed teams.
When a team changes tools, ownership or ways of working, the new expectations can be clear to one group and invisible to another. Gather examples before you decide what support to offer.
Choose one responsibility that changed
Ask employees to describe a task they now own, a dependency they inherited or a decision they are making differently. Look for a change they can explain through a recent example.
Ask managers what good work looks like now
Compare the expectations managers describe with the constraints employees see. Identify where clearer ownership or practice could help.
Turn the conversation into a next step
Review a narrow finding with the team. Agree who can clarify the expectation and when to revisit whether the support helped.
Getting started